Answers to all your frequently asked questions and queries

How do I return an item?

We know that sometimes things go wrong and we want to make sure that you are able to return your purchase quickly and efficiently.  So, all the information you need on returning an item or requesting an exchange or a refund for a purchase can be found here.

Who are Lescaro Health Limited?

Your order will be fulfilled from our UK warehouse by our parent company, Lescaro Health Limited.

Lescaro Health Limited import products form all over the world and distribute them through wholesalers in the UK to the beauty and healthcare industry.

Blossom and Root Limited deals direct with the general public to offer the best value and choice of of beauty care products.

How do I get in contact with Blossom and Root?

The simplest and quickest way to make contact is via our message form on our Contact Us page.

Alternatively, you can message us via our Facebook page.

What are your delivery charges?

All our delivery charges, including free delivery for UK customers who spend over £25.00 are described in detail here.

I don't live in the UK, do you deliver to my country?

We delivery to all UK address and any country that is a member of the EU or the EEA and Switzerland who is a member of the EU Single market.  These countries are.

Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland.

Details of delivery charges to all these wonderful countries can be found here.

How can I pay for my purchases?

We use PayPal as our payment processing partner.  You don’t have to have a PayPal account as you can use all common debit and credit cards via the secure PayPal payment processing gateway.

You can read more here if you wish.