Delivery
Delivery
All the information you need about our UK and EU delivery options and rates
UK Customers
FREE DELIVERY (3-4 WORKING DAYS) FOR All ORDERS OVER £25.00 WITHIN MAINLAND UK
Royal Mail is the standard service we use.
Orders below £25.00 are charged at a flat rate of £2.79.
ADDITIONAL DELIVERY OPTIONS FOR MAINLAND UK
If you require a tracked or expedited service, please contact us prior to placing your order.
EU Customers
EUROPEAN COUNTRIES (5 – 7 WORKING DAYS)
We use Royal Mail International Services for all EU countries including Iceland, Liechtenstein, Norway and Switzerland.
International Parcel Standard Service (Not Tracked)
ORDERS UNDER £25.00
£5.99 per order
ORDERS OVER £25.00
£3.99 per order
Despatch Deadline
If an order is received by 11am Monday to Friday and the items you have ordered are in stock, it will be processed and dispatched that day. Orders placed on a Saturday will be processed on the next full working day.
If your order contains an item which is out of stock but expected within 3 days we will hold the order until it is complete, and if not completed will part-ship after that period. We will let you know if an item is unavailable if your order is urgent. There are no further carriage charges applied to back ordered items.
Delivery Address
It helps us, as well as you, if the delivery address you provide will be occupied during normal working hours (8am-6pm). Some services require a signature and so ‘leaving by the bins’ and other suggestions are not suitable options.
We deliver to all of the following countries.
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland.
Please contact us if you have any questions about an order or our delivery methods. You can contact us here and we will do our very best to respond within 24 hours.
